MrPlay launched in 2017, so they're relatively new compared to some operators we've reviewed. They're operated by Aspire Global, which runs several other casino brands. That's worth knowing because it means they're backed by a company with experience in the industry rather than being a completely unknown startup.
Game selection is one of MrPlay's stronger points. They've got over 1000 titles from providers including NetEnt, Play'n GO, Pragmatic Play, and others. We tested games randomly across different categories - slots, table games, and live casino. Everything worked smoothly without crashes or weird glitches. The search function actually works properly too, which sounds basic but you'd be surprised how many casinos mess that up.
Their bonus terms deserve specific mention because they're actually readable. No lawyer-speak or clauses hidden in walls of text. The welcome offer is 100% up to £75 plus 25 free spins. Wagering requirement is 35x the bonus, which is slightly better than the industry standard of 40x. They clearly list which games contribute what percentage to wagering, so you're not guessing.
Verification was straightforward in our test. Uploaded driving license and a bank statement showing our address. Got approved within about 8 hours, submitted on a weekday morning. Some casinos drag this out for days, so this was refreshingly quick. Once verified, withdrawal requests get processed within 24-48 hours typically. Our test withdrawal took 36 hours from request to money hitting the bank account.
Live chat operates 24/7. We tested it three times at different hours. Wait times ranged from immediate connection to about 5 minutes. The agents were helpful enough, though one gave us a slightly incorrect answer about free spin expiry dates that we had to clarify with a second agent. Not a major issue but worth noting they're not perfect.
The site design is clean and modern. Navigation makes sense - you can find what you're looking for without clicking through five menus. Mobile version works well, doesn't require an app download. We played several slots on mobile and didn't notice any performance issues or weird scaling problems.
MrPlay doesn't do anything revolutionary, but they handle the basics competently. Good game variety, clear bonus terms, acceptable withdrawal speeds, and functional customer support. They're not the fastest at payouts but they're not slow either. For a casino that's only been around since 2017, they've built a solid platform. If you're looking for a reliable operator with a large game selection and transparent terms, MrPlay is worth considering.